Contents
Contents Pack-Out: What Happens to Your Belongings After a Fire or Flood
How a contents pack-out works after a fire or flood: the inventory, cleaning, storage, and return of your belongings, and what to keep with you.
· 5 min read
Mitigation & Emergency Services
Contents Cleaning & Restoration
A house is drywall and lumber. A home is what is inside it. We inventory, pack, clean and store your belongings while the structure is repaired, then bring them back.
After a fire or flood, belongings left in place keep absorbing smoke odor and humidity, and they get in the way of drying and demolition. A pack-out moves them to a clean, controlled space where they can be properly cleaned, and it lets the structural work go faster.
Every item is photographed and logged before it leaves, so you and your adjuster have a complete record. We clean and deodorize what can be restored, tell you honestly what cannot, and help you build the non-salvageable list your insurance company will ask for. Things you need day to day can be cleaned first and returned early.
What our contents service covers
Room-by-room inventory
Photos and item-level tracking so you know where everything is and nothing goes missing.
Careful pack-out and transport
Padded, boxed and labeled by room, then moved to secure storage.
Cleaning and deodorizing
Soot, smoke odor, water residue and mold removed with the right method for each material.
Textiles and soft goods
Clothing, bedding, drapes and upholstery cleaned and deodorized.
Electronics and documents
Electronics evaluated and cleaned, and wet papers and photos stabilized for drying.
Storage and pack-back
Held until the rebuild is finished, then delivered and placed back where it belongs.
How it works
Our process, step by step
- 01
Walk-through
We go room by room with you, flag priority and sentimental items, and note what you need back quickly.
- 02
Inventory and pack
Items are photographed, logged, packed and moved out.
- 03
Clean and store
Each item is cleaned and deodorized, then stored until your home is ready.
- 04
Return
We deliver, unpack and reset rooms after reconstruction is complete.
Omaha & Lincoln
On-site cleaning when a pack-out is not needed
Not every loss calls for moving everything out. For smaller water losses in Omaha and Lincoln homes, we often block and elevate furniture, move contents to a dry room, and clean on site. We will recommend the approach that protects your belongings without adding cost or disruption you do not need.
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FAQ
Contents Restoration questions
Straight answers to what people ask us most.
How do I know what was taken and where it is?
Every item or box is photographed and logged before it leaves, and you receive the inventory. If you need something back during the project, tell us and we will pull it.
What if something cannot be saved?
We document it with photos and add it to a non-salvageable list for your insurance claim. Nothing is thrown away without your approval.
Does insurance pay for contents cleaning and storage?
Personal property coverage commonly includes cleaning, storage and replacement of damaged contents up to the policy limit, but your policy sets the details. We work with your adjuster on the scope.
Can you save wet photos and documents?
Often, if we get to them quickly. Keep them cool, do not peel stuck photos apart, and let us know right away. Wet paper deteriorates fast, so time matters more here than with almost anything else.
Related services
- Fire & Smoke DamageMitigation & Emergency Services
- Water DamageMitigation & Emergency Services
- Mold RemediationMitigation & Emergency Services
- Insurance Claims HelpHow we work with your carrier
More mitigation & emergency services
Damage does not wait. Neither do we.
Call any hour of the day or night and tell us what is happening at your property. We will take it from there.